London Jackpots Casino Review

London Jackpots is owned and operated by Jumpman Gaming, and is licensed in both the United Kingdom and Alderney. It promotes itself as a casino experience that rivals London’s high-class land-based casinos. It is aimed primarily at English players and is not available in the United States.

You’ll actually find more slots at London Jackpots than you would at most high-class land-based casinos. This is no bad thing, as it gives you access to loads of great slots from a wide-range of software providers like Microgaming, NetEnt, and Elk Studios. Over 600 slots make up the majority of games available here, in addition to casino games such as roulette and blackjack, plus video poker games like Jacks or better. You can even check out the bingo section, where you can choose to play Lucky Stars or Glitz and Glam among other bingo games. Many of the best online slots and games are available on desktop, as well as on mobile phones and devices from the likes of Android and iOS.

A variety of promotions were available at the time of this review, including the chance to win free spins by spinning Mega Reels and Thunder Reels. There is also a Pizza Club, Happy Hours, and the London Jackpots VIP club.

Players can choose to make deposits by credit cards, debit cards, and other popular payment methods. Customer support is available via live chat and email.

Wheel of Fortune Free Spins

London Jackpots Casino has so far resisted the urge to offer new players the chance to claim a big deposit match welcome bonus. Instead, your first small qualifying deposit will be rewarded with a spin of the Jumpman Gaming Mega Reel, on which players can win a variety of free spins bonuses or an Amazon voucher. Free spins can usually be played on slots like Starburst by NetEnt and Fluffy Favourites by Eyecon. Any winnings from your free spins must be wagered according to the terms and conditions. The maximum winnings you can withdraw from this bonus will also be capped when you have completed your playthrough requirements. The good news is that all subsequent qualifying deposits will also earn you more free spins of the Mega Reel.

18+, Play Responsibly, T&Cs Apply.

Try the Turbo Reel

If you enjoy the Mega Reel, you may also want to consider making the type of bigger qualifying deposit that will earn you a spin of the London Jackpots Turbo Reel. The advantage of spinning the Turbo Reel into action is that the smallest win is much bigger than the smallest win on the Mega Reel. However, the prizes on the Mega Reel will also improve if you earn trophies and level-up by completing fun tasks.

More free spins can also be won during the London Jackpots Happy Hours, plus you have the chance to win a free pizza every single week at the Pizza Club.

Kudos to Loyal Players

The definition of kudos is praise for an achievement, which is why it’s a cool name for the loyalty currency at London Jackpots. Even better, the only achievement you need to accomplish to earn one Kudos is to deposit £1. Earn 100 Kudos and you'll become a VIP expert, which will earn you a small number of weekly free spins and a small percentage of weekly cashback. Wager significantly more to elevate your VIP status to pro, VIP, or legend, earning yourself more free spins and higher rates of weekly cashback. You must also fulfil monthly wagering requirements to maintain your VIP status.

Play the Latest Slots

If you're looking to enjoy some of the latest slots, you'll find you can win more than just the bare necessities when you play the Jungle Books slot by Yggdrasil. Indeed, wins up to 250,000 coins are available. This is a slot based on the 2016 Jungle Book film directed by Jon Favreau, which features Mowgli's battle with the ferocious tiger Shere Khan. There are plenty of features here, which include synced reels, wins both ways, and spreading wilds. Character realms, sticky respins, and super high-paying symbols also appear on this slot, while the Honeycomb bonus embraces one of the funniest scenes from the film.

Alternatively, why not add a little magic to your slots play with the Illusions 2 Slot by iSoftbet? You can win prizes by lining up a variety of magical props like top hats and rabbits. If you find the three-magician scatter symbols, you can trigger the Illusion bonus which features magic tricks such as expanding wilds, sticky wilds, and multiplier wilds.

Meanwhile, you might want to try a few spins of the Queen of Riches slot by Big Time Gaming. The main character of this Ancient Egyptian-themed slot is Cleopatra, although the real stars are the 18,522 megaways which can help players amass big wins. Cleopatra can appear as a full reel wild on two reels. Each full reel wild has a top-paying 7x multiplier, meaning two full reel wilds can combine to multiply prizes 49x. This six-reel slot also has a reel clone feature in which two to six reels can clone each other on any spin.

No Need to Be in London

London Jackpots may promise all the fun of a high-class London casino, but there's no need to be in London to enjoy it thanks to this casino's fun mobile platform. London Jackpots Casino Mobile is compatible with leading mobile brands like Android, iOS, and Windows; plus, it’s available on all the latest smartphones and tablets. Simply sign up, and you’ll be able to play fun mobile slots and mobile table games. Check out the Ancient Egyptian-themed Legend of Cleopatra mobile slot by Playson, or even try a few spins of European roulette on your mobile phone or tablet. You'll find all mobile slots and games optimize instantly to devices like iPhones and Android smartphones, and playability and functionality are excellent.

High-Level Customer Service Could Be Better

London Jackpots states it offers the highest level of customer service. However, while customer support agents are friendly, players would probably benefit from the live chat opening hours being extended from the current Monday to Friday from 09.30 till 18.00. Those hours seem very limited, considering most players probably play in the evening or at the weekend. The good news is, if you do have issues or questions outside of the live chat support hours, you can email the customer team at any time. However, it doesn't say how long you may have to wait for a reply.

Bigger Deposits Than Withdrawals

The Maestro debit card is a popular payment method at London Jackpots, with other payment methods allowed including credit cards, prepaid cards, and PayPal. Deposits and withdrawals can also be made via the same payment method in most cases. However, a look at the terms and conditions of the banking policy at London Jackpots shows that the maximum daily, weekly, and monthly deposit limits are much higher than the daily, weekly, and monthly withdrawal limits – which just seems wrong. It also appears that the casino's processing of withdrawals takes much longer than it normally does for many other casinos. There is a 48-hour pending period which lets players reverse their withdrawal and use the money to continue gambling. It can then take an additional seven to ten days for withdrawn funds to appear in your account. Therefore, it’s fair to say that London Jackpots isn’t one of the fastest-paying casinos.

They Keep Your Capital Too Long

A fun slots section in a casino that is licensed by the United Kingdom Gambling Commission may well mean that you can deposit funds and enjoy a casino experience on a par with a high-class London casino. However, while you’d get paid out instantly at the latter, it seems like you to have to wait a long time to get paid out at London Jackpots. Withdrawal limits are also low, which means it will take some time to withdraw big wins. Moreover, it looks like this casino doesn’t want to chat live during the typical hours casino players tend to play at. While it’s your choice whether to join London Jackpots or otherwise, we’d probably recommend investing your capital at other casinos – at least until they make a few adjustments worthy of their high-class London casino claims.