Customer Support at MrQ Casino
Our review of MrQ casino revealed that customer satisfaction is a number one priority at this site, which is why they offer a healthy selection of customer support options. These include FAQ, phone, post, email and live chat choices.
Clicking on the ‘Help & FAQ’ section in the main menu will take you to a list of categories, filled with common questions related to banking, promotions, responsible gaming and many others. Each section is divided into sub-sections when relevant. Something our MrQ casino reviewers love about this is that the answers are written in the form of articles, ensuring that you get a detailed answer to your query.
If your question remains unanswered, you can contact a live customer support agent by clicking on the purple chat head, which you’ll find in the bottom right corner of your screen. Alternatively, you can use the dedicated phone number, which you can find in the FAQs section.
Our MrQ online casino reviewers tried these out for you and can honestly say that the customer support agents who attended to us were very friendly and informative with their answers. These options are available between 08:00 and 23:00 CET from Monday to Friday.
Should your difficulty fall outside these hours, our MrQ casino review experts recommend sending the team an email. Collect all your questions into one place and a customer support agent will reply to you once they’re back in the office.