Arena Casino Review

The battle between punters and casino owners can be likened to two gladiators stepping into the arena. Therefore, as Arena Casino is a cool name for an online casino, we thought we’d better review it. Read on to find out whether this is a fair fight or whether this casino likes to do things its way.

Arena Casino is focused on the Croatian casino market, and owner Super Game Doo is proud to have one of Croatia’s most popular legalized casinos under its wing. It is regulated and licensed by the Ministry of Finance of the Republic of Croatia. The casino offers a large selection of online slots by leading software makers such as NextGen Gaming and iSoftBet. There is also a jackpot slots section. New players may opt to play these slots with or without a welcome bonus. Other games that can be played without a bonus include varieties of roulette such as European roulette, blackjack games like blackjack multi-hand, and video poker games including four-of-a-kind bonus poker. 

Most slots and games may be played on desktop or via the iOS or Android mobile apps. Other highlights of Arena Casino include three customer support options. There is also a chance to earn loyalty points as well as VIP rewards such as personalized promotions. 

Enter the Arena

New players must be aged 18 or over, and on joining Arena Casino they can opt to play with or without a welcome bonus. If you wish to play with a bonus, you must claim the welcome bonus when you make your first deposit. This bonus can only be used to play slots, and it must be wagered according to the terms and conditions before any winnings may be withdrawn. Arena Casino reserves the right to alter its welcome bonus if and when it sees fit, so please check the latest promotions and their terms and conditions. 

Loyalty Points

Arena Casino operates a loyalty points system that rewards players for the amount they bet. Each time you hit a qualifying amount, you will be rewarded with the stated number of points. These points can then be accumulated until you have enough to exchange them for real cash. 

Four Levels of VIP Rewards

Players at Arena Casino may be invited to become VIPs, although what games you need to play or how much you need to wager to get your invite are not stated. If you do receive an invite, you may be awarded one of four VIP statuses: Silver, Gold, Platinum, and Diamond. VIP rewards include a personal account manager, faster loyalty point earning rates, and personalized promotions. 

Hot Slots

For a new Croatian casino, Arena Casino has put together an excellent slots section that offers slots from top software providers like NextGen and iSoftBet, as well as other smaller slots makers such as Kajot and Oryx Gaming. 

NextGen Gaming offers you the chance to play some of its most famous slots at Arena Casino. One example is the Psycho slot, which is based on the famous Psycho movie directed by Alfred Hitchcock and starring Anthony Perkins. A scary soundtrack and a neon sign which reads “Bates Motel” set the scene for this slot, while Psycho wilds will keep you on the edge of your seat. However, the way to stick the knife in is to trigger the free spins bonus round where wins can be boosted by 2x to 40x multipliers. 

Meanwhile, you may wish to experience one of several Ancient Egyptian-themed slots, such as the Sceptre of Cleo slot by Oryx Gaming. This slot has five reels and nine paylines and showcases Queen Cleopatra’s dazzling beauty. The free spins feature is pretty good too, as all prizes are doubled. Meanwhile, mystery scatter symbols can award even more wins when they appear during the free spins feature. 

Alternatively, if you like your slots with a bit of cut and thrust, you may wish to play the swashbuckling Musketeer by iSoftBet. Join Aramis, Athos, and Porthos as they storm the wild castle in search of damsels in distress. Find these scattered damsels, and you’ll be rewarded with total bet wins and free spins. You may then wish to head over to the jackpot slot section where you can play a variety of jackpot slots from Gamomat, EGT, and iSoftBet. These include the Ramses Book Red Hot Firepot jackpot slot by Gamomat, the Super Fast Super Hot jackpot slot by iSoftBet, and the Rise of Ra jackpot slot by EGT. 

Download the Free Mobile App

Many of the slots and casino games that can be played on desktop at Arena Casino may also be enjoyed on popular mobile devices by downloading the Arena Casino mobile app. The Arena Casino iOS mobile app is available from the App Store and is compatible with any iPhone, iPad, or iPod Touch running iOS 9.0 or later versions. The Arena Casino Android mobile app is also available from the Google Play Store, and it is compatible with any Android smartphone or tablet running Android 4.1 or later. Download either app and you can soon be playing your favorite slots anywhere and anytime you feel like. So why not try a few spins of the Jackpot Jester 50,000 slot by Nextgen Gaming, or even play a variety of mobile roulette games, mobile blackjack games, or mobile video poker games?

Three Support Methods

Arena Casino provides players with three different support options. As you’ll find at many casinos, the live chat support option is likely to prove the most popular one. This can be accessed by clicking on the live chat support tab in the bottom right-hand corner of the casino pages. Alternatively, click on the contact tab to access the email address for email support or the phone number for phone support. The operating hours for customer support are 07:00 to 23:00. 

More Banking Details Required

The absence of a detailed banking page may prove to be one of Arena Casino’s biggest downfalls when it comes to attracting new customers, as even reading the terms and conditions of the casino will fail to shed much light on this important area. Advertised payment methods include credit cards and debit cards, while Skrill is a popular e-wallet that can be used to make casino deposits. However, details regarding minimum and maximum deposits and withdrawals proved elusive on the site. Due to anti-money laundering regulations, players are likely to have to undertake an age and address verification process. However, this is a standard procedure at regulated online casinos. 

The Pros and Cons of Arena Casino

Croatia may not boast the amount of legalized online casinos that many other European countries can, so it’s a good sign that this real money casino is licensed by the Ministry of Finance of the Republic of Croatia. Other reasons why you may choose to play here include an excellent selection of slots and a decent variety of roulette, blackjack, and video poker games. The casino also invites you to play with or without bonuses, while playthrough requirements of the welcome bonus appear fair. 

Arena Casino also seems keen to see players enjoy their time here. It offers three excellent customer support options designed to help players get back to gaming as quickly as possible if they run into difficulties or simply have a question. However, two areas that the casino may need to address to attract the best casino players in Croatia are the VIP program and banking. Details of how to earn VIP statuses are not transparent, so the addition of a dedicated banking page would be an ideal way to highlight specific details about payment methods, deposits, and withdrawals. Therefore, while most may well have fun playing games at Arena Casino, we'd like more transparency before giving it our full recommendation.