Rewards for Regulars
The promotions page is where you'll find details of all the current promotions at Casino Gran Madrid Online. These may be subject to change, but there are often offers of cashback, bonuses, prize raffles, and birthday bonuses included. There is also the VIP Club of the Casino Gran Madrid Online, which gives you the chance to play slots and games as well as upgrade your VIP level. This may help you unlock VIP rewards such as better bonuses, faster and easier withdrawals, special gifts, cashback rewards, and invitations to exclusive events.
Unfortunately, specific details of how to upgrade to the different VIP levels were not available at the time of this review. It appears to be a case of you receiving an invitation to become a VIP when you catch the eye of the casino’s VIP team.
390+ Slots
Most slots are available on desktop, mobile, and tablet at Casino Gran Madrid online. The slots section features slots from top software providers like Playtech and NetEnt, with some lesser-known providers like Redrake Gaming also making an appearance. The slots section is split into some useful subheadings such as jackpot slots, featured slots, and premium slots.
If you love playing branded slots, then spin the Green Lantern jackpot slot from Playtech into action. This slot is based on the DC Comics superhero The Green Lantern, and it comes with some heroic features too. Fill the Green Lantern power bar and you can trigger three free spins bonuses. First up is the Training Centre Bonus, in which you get 10 free games. There’s also the Secret Sector Bonus, in which your free games wins can be boosted by multipliers. Sticky wilds make an appearance in the Fear Fight Bonus.
Some slots even have a “nuevo” tag, which means they’re new additions to the slots section. One such slot is the Sidewinder slot by Just For The Win, which features three different wild symbols. These are the regular wild, the top wild, and the bottom wild. Both the top and bottom wilds have the power to trigger horizontal reels when they appear, and these reels increase the number of ways to win. The main feature is the Sidewinder Feature, which is a free spins feature. However, during the feature, both the top horizontal reel and the bottom horizontal reel are in play, increasing the possible number of ways to win to 1,125.
Alternatively, you might want to try a few spins of the Caveman slot by R Franco. This slot has plenty of themed prize symbols such as woolly mammoths and sabretooth tigers. It also has expanding wilds, while scatter symbols can trigger a free spins bonus in which it is possible for you to earn up to 300 free spins. More prizes are available in the Cavern Bonus, with prizes awarded for each bonus level you reach. There’s also a double or nothing gamble feature, plus you can even win a randomly awarded progressive jackpot.
Madrid on the Go
Madrid has always been a busy city, so it’s no surprise that Casino Gran Madrid Online provides members with a mobile platform. This means you’ll be able to play your favorite mobile slots and mobile live casino games on the go. Try a few spins of the Jackpot Giant mobile slot by Playtech, or spin Live European Roulette Premium into action. Mobile slots and games are available in instant play, so there’s no need for you to download any additional software or app. Casino Grand Madrid Online mobile is even compatible with the best mobile brands, including Android and iOS. Promotions and support may also be accessed on mobile.
16-Hour Support
Phone support and email support at Casino Grand Madrid Online are manned seven days a week between the hours of 09.00 and 01.00. There is also a claims line that can be accessed when you are logged into your account. The support team has even provided players with FAQs as well as a section titled “Rules of the Games”, which may provide you with many answers. Full terms and conditions can also be found in the Help section.
How to Fund a Casino Gran Madrid Online Account
If you decide you want to make a deposit at Casino Grand Madrid Online, you may do so through traditional payment methods such as credit cards and debit cards. Unfortunately, you can only make both deposits and withdrawals using PayPal, Skrill, and Wire Transfers. Deposits and withdrawals do not incur a fee.
Deposit limits are set at €600 a day, €1,500 a week, and €3,000 a month. Withdrawal limits are disappointingly low at €2,000 a day and €6,000 a month. However, loyal players may have these limits increased. Withdrawals are normally processed within 72 hours, but you first have to verify ownership of your payment method to comply with anti-money laundering regulations.
Definitely Hot and Cold
The Casino Gran Madrid Online definitely has plenty of potentially hot features. These include no deposit bonuses, welcome bonuses, regular bonuses, and a VIP program. There is also a decent slots section, a live casino, and a sportsbook. Unfortunately, while these may all provide players with plenty of enjoyment, there are a few aspects that may knock you cold. These include maximum capped winnings on bonuses, plus withdrawal limits that are on the low side. Players looking to become VIPs may also be disappointed by the lack of transparency regarding how much you need to wager to become a VIP and earn rewards.
So, until Casino Gran Madrid Online considers changing some of these negatives, we won’t be giving it our full recommendation. In the meantime, you may want to check out other real money casinos we're happy to suggest.
