ParadiseWin Casino Review

Established in 2016, ParadiseWin Casino is a brand new online operator that aims to provide players with a wide range of gaming options courtesy of three custom-built casino lobbies.

Licensed by the government of Curacao, ParadiseWin Casino is available in a wide number of currencies and territories, though the list of prohibited countries is equally as extensive. Currently, players based in the US, the UK, several countries in mainland Europe and Hong Kong do not have access to site, so we’d recommend reviewing local laws in your country before trying to sign-up.

Should you be based in one of the regions where players are accepted by ParadiseWin Casino, however, you’ll find a great selection of gaming options at your fingertips, with slots, table games, speciality titles and a live casino suite all readily available. In total, ParadiseWin Casino boasts almost 400 titles from a variety of big-name software providers including NetEnt, Playtech and GamesOS.

What’s more, all of the games available at ParadiseWin Casino are download-free and completely instant play, with the vast majority of them being accessible from a range of mobile devices. All in all, this makes it a highly detailed casino offering that is suitable for most types of modern player.

Player’s Paradise

As mentioned above, ParadiseWin Casino is sectioned into three main gaming lobbies, with a couple of further menus included on the homepage to narrow down your searches. Named “Slots”, “Casino” and “Vegas”, these lobbies strangely do not include only the game type mentioned in the title, but are rather dedicated to software provided by GamesOS, NetEnt and Playtech respectively.

Once players have got their head around this slightly confusing layout, they’ll be able to find a wide range of titles in each section, with slots particularly prominent across all three main lobbies. Some of the games available at ParadiseWin Casino include South Park Reel Chaos, Lights, Twin Spin, A Night Out, Desert Treasure 2 and Golden India, making it an incredibly diverse line-up all-round.

Additionally, players will find a number of traditional classic slot games in each of the three main sections, with the only titles that are conspicuous by their absence being some of the network progressive games like the Marvel series and Mega Fortune. This hiccup aside, the overall range of titles at ParadiseWin Casino is second to none, meaning fans of video slots will be spoilt for choice.

If reel-based gaming isn’t your thing, however, you’ll also find a number of table games from each studio readily available at ParadiseWin Casino, with Roulette, Blackjack, Casino Poker and dice games all on offer in several different formats. While the overall list of variants is too extensive to mention in full, stand-out options here include Multi-Wheel Roulette, Blackjack Pro and Red Dog.

The full line-up of table games at ParadiseWin Casino is further boosted by the presence of two live casino suites, both of which are located under the “dealer” tab on the main page. Again, these offer Roulette, Blackjack, Casino Poker and Baccarat in a variety of different formats and languages, with all games being broadcast round-the-clock to provide players with a more immersive experience.

ParadiseWin Casino’s selection of gaming options is rounded out by the presence of several video poker titles spread across its three main lobbies, with classic Jacks or Better, Deuces Wild and Joker Wild versions of the game being joined by more modern creations such as Coliseum Poker, Shockwave Poker and Five Aces. As you’d expect, the vast majority of video poker options are available in both single and multi-hand format, making them suitable for players using all bankrolls.

Island in the Sun

With such a wide range of desktop games available, it should come as no surprise that ParadiseWin Casino offers a similarly impressive collection of titles that can be accessed via portable device. Indeed, when visiting the site on their preferred smartphone or tablet, players will find a vast selection of NetEnt Touch games including Gonzo’s Quest, Starburst and many other titles, with all of these options being download-free and available for instant-play. With table games and some live dealer options also available, this makes the site ideal for players who prefer gambling on the go.

eWallet-Only Withdrawals

While players can use their preferred debit or credit card to move funds onto the site, somewhat surprisingly, ParadiseWin Casino only lets them withdraw funds using the two main eWallet options and direct bank transfer. This means that the only main payment processing methods that are available to use both ways on the site are Neteller and Skrill, and while this obviously makes for much speedier transaction times of less than 24 hours, it is a bit of a problem for players using more traditional options. What’s more, direct bank transfer withdrawals can take up to 10 days to process.

The Paradise Package

There are two main welcome packages available at ParadiseWin Casino; one for desktop players and one for those accessing the site by portable device. Thankfully, both options are incredibly generous, with the desktop package offering a 300% match bonus on first deposits up to €300, 100 free spins on Aloha! Cluster Pays using the code “WINWIN” and 25 spins on Pyramid for the next four consecutive days. The mobile offering, meanwhile, includes 200 spins on Aloha! Cluster Pays Touch using the deposit code “MOBILEONLY” and can be used on top of the desktop package, meaning players get to experience the best of both worlds while also enjoying a weekly 20% cashback bonus.

Stop the Clock!

Although ParadiseWin Casino does feature a live help service, the hours during which this facility is available are prohibitive to say the least. Customer support staff are just a click away between the hours of 7:00am and 3:00pm from Monday to Friday, but for players who visit the site in the evenings or at the weekend, the only other option is direct email. Naturally, this results in a much slower response rate outside of the casino’s main support hours, but thankfully the site does feature a detailed FAQ section where players can find answers to most basic problems they may encounter.

Holiday Blues

While ParadiseWin Casino is generally a strong all-rounder that delivers an incredibly solid selection of titles and some great welcome incentives, it has to be said that there are still a couple of areas with plenty of room for improvement. For one, the lobby system is confusing to say the least, with slot games appearing under the casino tab and vice versa to effectively force players to guess where their preferred title is likely to be located based solely on its software provider.

Furthermore, the hours during which live help is available are highly restrictive, especially given most casino players with regular jobs will virtually never be accessing the site between the hours of 7:00am and 3:00pm on a week day. This makes live help feel more like a cursory gesture than a genuine effort to improve the customer experience, which is a shame because had it have been available 24/7, ParadiseWin Casino would easily merit a higher score in our review.