Sin Casino Review

Sin Casino is an online casino that offers its players a place to enjoy slot, table and live casino games all in one, easy to use website. The website and company is owned by the Pololo Gaming Ltd. Company that is based, and licensed, in Malta. Pololo are partnered with Lime Stark Ltd and both are fully regulated by the Malta Gambling Authority, and have been since July 2009.

Sin Casino have audited an independent gaming company to randomly test the sites games and guarantee that they all work correctly and fairly. The results by this unnamed authority, state: the results are fair and not predictable, the system is reliable and resistant to cyber threats and the website meets the strictest of software rules in integrity. It’s strange that Sin Casino have revealed this information without stating who the ‘independent authority’ was, but the fact they’ve passed the checks shouldn’t be frowned upon.

The design of the homepage is striking and iconic, with a banner across the top of the page eye-catching as it advertises one of the slot games available on the site. The site is predominantly black with the Sin Casino logo standing out in pink. The homepage, much to the benefit of players, divides the games into categories to ensure visitors’ favourite games – or genre of games – can be found quickly and easily.

Customer Sins

Sin Casino’s customer service team, which is based in three different locations interestingly: Lima, Costa Rica and Malta, are losing ground on their competition by not offering their members 24/7 customer service.

Players that may have issues with the website have to fill out a support form – which requires the members’ name, Email address and a detailed account of what the issue is. The support team will then aim to respond, and ultimately solve, the issue within 48 hours. Players can also leave a message on the live chat, but with so few members being available, it’s advised that any problems should be reported using the contact us form (as mentioned above) which can be found in the support section of the site.

Despite the lack of 24/7 support, the website does offer a lengthy and in-depth Frequently Asked Questions (FAQ) page that players should visit first regarding their queries. The page is long so scrolling to find the question you need answered may take a while, but the chances of the query being answered on this page are high. So it’s strongly advised that players have a look on the FAQ page before trying to get hold of the customer support team. Otherwise a lengthy wait could be had before the issue is resolved.

Sin’s Games

Sin Casino uses games created by leading slot providers, including NetEnt, Aberrant Gaming, Leander Gaming and Play’n Go. The site has over 200 video slot games on offer. Some of the games available are renowned in the online casino industry as being the best available, so those looking to find the very best games will be pleased to hear the Sin Casino has them all.

A frustration about some of the games is that players need to sign in to play them, meaning they can only be played in real mode. This is an annoyance for casino enthusiasts as it prevents them from testing a game before they stake on it, testing the rules and ultimately seeing if they enjoy it or not first.

Casino Classics

It wouldn’t be an online casino without table games, and Sin Casino has that base covered too. There are currently 43 table games available on the site, many of which being as famous as Las Vegas itself. Roulette, Baccarat, Blackjack, Craps and different versions of Poker all feature in this section – which is sure to be as popular as the promotions page for visitors to the site. Sin Casino also has video poker available on the site, which is ideal for those that love to bluff their way to the jackpot winnings.

As well as all these great games that are available in 3D video, the site also offer Live Casino for those that’d prefer to play with more of a human interaction. There are five games available on Live Casino: Blackjack, Roulette, Baccarat, Keno and Lottery. A range of croupiers take turns to offer players a great service, offering those taking the dealer the chance to interact with others that are enjoying the game at that time. This shouldn’t be over-looked as fewer websites that players might think offer the Live Casino option – so Sin Casino deserves to be applauded for giving this an option to their players.

Keep it Private

Sin Casino takes care of ensuring their players’ private details are kept exactly that – private. All sensitive data is encrypted, protecting the information from third parties, and only allowing the member themselves to access their own account via a username and password protection system.

Deposit and withdrawal methods are only allowed via some of the most reliable online banking methods available. Visa, MasterCard, Skrill and Maestro are just some of the ways players can deposit money into their account, only doing so in a secure and safe way.

Plenty of Offers

Las Vegas loves promotions and Sin Casino does too, judging by how many offers are up for grabs on their website. Newly registered players can pocket up to £500 after making their first deposit, which needs to be a minimum of £20 to qualify.

This 100% welcome bonus allows new members to Sin Casino a chance to double their balance, before beginning to see why the games on offer on this site are as enjoyable as they are.

Other deals that are being advertised on the promotion page include free plays, more bonuses and deposit upgrades. Unfortunately though, most of these were dated to 2014/15 – with the most recent promotion being uploaded in August 2015. This shows that few promotions are being updated on the site and players may run out of deals after a short time of being registered to Sin Casino. Be warned.

Loyalty Scheme?

Sin Casino currently has no way of rewarding players for continuing to play on the site. This another flaw against the site as it doesn’t encourage players to stay loyal to their site and continue to deposit and play the games available on Sin Casino’s website.

They do not have exclusive rights to the games. Therefore, it’s perfectly plausible that players register to other sites where they are being rewarded and thanked for their loyalty. The website needs to solve this issue fast before they lose too much ground on their competition.

Available on Mobile

Despite the negatives regarding their promotions and lack of VIP programmes, Sin Casino does allow its games to be played on mobiles and similar devices. Those that want to enjoy their favourite games on the go can do so without having to download any exterior software or struggle to get the slots to fit to the mobile/tablet’s screen.

This should be applauded as they recognise the trend in online casino that more and more players prefer to play on the go, and therefore this decision by Sin Casino to implement the mobile friendly website is a good one.

Let’s hope they bring the rest of their website to the same high standard, otherwise you can’t help but get the feeling that you’d rather register somewhere else.