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Jackpot Palace Casino

Jackpot Palace Casino

Get the inside scoop on the polarizing Jackpot Palace site.

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Casino:Jackpot Palace Casino
License:Government of Gibraltar
Software:Betsoft, Evolution Gaming, NetEnt, Play'n GO
Compatibility:Android, BlackBerry, iPad, iPhone, Windows, Mac
Support:Chat, Email, Phone
Currencies:CAD, EUR, GBP, NZD


  • A solid selection of slot machines, many of which have profitable and fun bonus games.
  • Numerous live dealer games, including different variations of blackjack and roulette.
  • Too many problems with the software, most notably a slow operating games that freeze up.
  • Too many problems with the software, most notably a slow operating games that freeze up.

Jackpot Palace Casino Review

The Malta Gaming Authority licensed Jackpot Palace to operate in 2016 and ever since then, gamblers online have been buzzing about this interesting internet casino. Is the buzz positive or negative? We’ll go over that in this review.

What you’re about to learn from this article is everything you need to know about Jackpot Palace. We’ll show you the good and bad aspects of the casino. From there, you’ll have a good understanding of what Jackpot Palace has to offer and in what departments they are lacking.

We gave the site a fair shot with an open-mind as we do every online casino. Now it’s time to share with you the details about the games, software, customer service, and deposits.

Get a Rebate on the Money You Lose

There are some benefits to gambling at Jackpot Palace’s online casino. Unfortunately, the main benefit is to receive a small rebate on all the money you lose because the games are too house-friendly. In fact, the slots are so tight that they should change the casino name to Never-Going-to-Hit-a-Jackpot Palace.

The good news is that once you lose all your money to this mediocre casino, you’ll get some cash back in the form of a decent bonus. You can receive a 100% rebate of up to €500 on your first three deposits, and you’ll then also get 100 free spins on one of our favourite slot machines – Cleopatra.

1st DepositUp to €500100%40xClaim Bonus
2nd DepositUp to €500100%40xClaim Bonus
3rd DepositUp to €500100%40xClaim Bonus
Terms & Conditions Apply. New Players Aged 18+. Please Gamble Responsibly.

There are some terms and conditions that apply to these bonuses. Only those 18 and older are eligible to play. All bonuses must be completed within 28 days or the bonus money will be forfeited. Before withdrawing the bonus funds, players must meet all playthrough requirements.

Industry-Standard Loyalty Programs Available

You know the old saying “more bang for your buck”? That doesn’t apply to Jackpot(less) Palace. Instead, you get about what you pay for, and nothing more, starting with the casino’s ho-hum VIP program. What you’ll receive for being a loyal player who earns VIP status is a personal account manager, some lame gifts that you won’t even care about, faster withdrawal times that actually do come in handy on this site, higher deposit limits so you can lose even more money on their tight slots, and “exclusive promotions”. So, basically, you’ll get the same benefits as any other average online casino, and only half the perks offered at our list of top places to gamble online.

No Excuse for Such Lousy Software

This is where the positive comments about Jackpot Palace end. While the bonus program looks good and they at least offer an industry-standard VIP system, we just can’t get past the horrific software the site refuses to fix. Boss Media, the company that provides the software, should be ashamed of themselves. This site is borderline unsecured and often unusable. We can't count how many times the site froze up and kicked us out of our games. We aren't sure how they even make money considering players have such a hard time accessing the games.

Speaking of the games, we’ll give them a bit of credit for offering a decent selection of slot machines from IGT,Konami, and other famous brands; live dealer games including multiple versions of blackjack, roulette, and baccarat; and standard table games such as blackjack, roulette, and Ultimate Texas Hold’em. Of course, that’s assuming you can actually get the games to load and not boot you off the software.

Lose Your Money on Tight Slot Machines From Anywhere

We have some good news to report. You can play your favourite ultra-tight slot machines available at Jackpot Palace anywhere you like. All you need is an internet connection and a desire to get ripped off by a sub-par online casino. Jackpot Palace can be accessed on mobile devices such as iPhones and iPads, as well as from desktop and laptop computers. The good thing about this site is that you can play anywhere with Wi-Fi – whether you’re at home or inside a coffee shop, or someplace else. The bad news is that the software will probably kick you out in the middle of a game. So does it really matter where you can play?

Plenty of Deposit Options, Insanely Long Payout Times

As is the case with every average-at-best online casino, there are plus and minus features to Jackpot Palace’s deposit and withdrawal process. Being the glass-half-full type that we are, let’s start with the positive angle here. It’s surprisingly easy and convenient to make a deposit, and this casino offers a plethora of deposit options including paysafecard and credit cards.

But there’s always a “but” when it comes to sites like this. If you’re one of the few who are lucky enough to not lose all your money fast, good luck getting your money in time to pay your bills when you request a payout! The casino claims that the payout time is five days, which is generous. More accurately, it can take up to a week – sometimes longer – to receive your money.

You Won’t Find What You’re Looking for at Jackpot Palace

Our intentions aren’t to come off as picky jerks in these reviews, but we would be doing you a disservice by sugar-coating it to appear more positive. The fact of the matter is that Jackpot Palace is worthy of no higher than a 5/10 score for the reasons we’ve already discussed. We are disappointed we can’t give them a higher score – but if we did, we’d be lying to our readers. This site isn’t recommended, but we do have an extensive list of online casinos we’re confident you’ll enjoy.

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