JetSetPlay Casino Review

JetSetPlay is an online casino owned and operated by Goldenrod Securities Limited. The British Virgin Island based company owns a number of online casinos, all of which are regulated and licensed by the Kahnawake Gaming Commission.

JetSetPlay opened it virtual doors in 2014, with a focus on French players. In addition to French the website is available in English and Portuguese. JetSetPlay accepts players who are at least 18 from around the world with the exception of the US and its dependencies, Malaysia, and Hong Kong.

Players can play JetSetPlay games via the casino’s main website via a no download Flash game engine or on Android and iOS smartphones and tablets. Player data and information is protected SSL (Secure Socket Layer) technology. The Return to Player (RTP) percentages are audited quarterly by ITech labs, however, the sites Random Number Generator (RNG) certification and report is not available for players to examine on the website.

An Impressive Range of Games Available from NetEnt and Microgaming

JetSetPlay has an impressive array of games from some of the largest and most respected names in the online casino world including NetEnt, Microgaming, Nyxgames, Ezugi, Bet Games Tv, Evolution Gaming, and Yggdrasil Gaming. By using game engines from such a large number of providers the site is able to provide games to suit the tastes of any casino player.

As is expected with any casino, land-based or virtual, the emphasis is on slot games. The casino’s selection includes classic fruit reels, video reels and newer animated reels. Both jackpot and progressive jackpot games are available which jackpots that can reach more than €10 million. JetSetPlay allows players to play the slot games in free play mode to get a feel for the game before making real money wagers.

The table games are fairly typical for an online casino, with roulette and blackjack being the mainstays. The growing trend in all casinos is to offer a number of blackjack variants. JetSetPlay has followed this trend and has a nice selection of some of the more established and popular variants.

JetSetPlay also has a very nice selection of video poker games which includes all of the most popular versions including 25 play games.

The fastest growing trend in online casinos is live dealer games, which come as close as possible to the brick and mortar casino experience. JetSetPlay stands out from many of the other sites by offering live dealer 3-Card Poker, which is somewhat of a rarity at online casinos. The live dealer staples of blackjack, roulette, baccarat, and casino hold’em are available.

The latest ITech Return to Player audit showed an overall RTP % of about 96%. Most of the slots return a minimum of 95%, while the table games come close to or exceed the RTP percentages of brick and mortar casinos are in the 97% to 99.4% range.

Wagering Requirements are High

JetSetPlay is not as heavy on promotions as many of their competitors. The site offers a 100% welcome bonus up to €200. The play through rate is 60 times the deposit and the bonus which is very high and could put off many potential players.

Minimal risk games, like live dealer blackjack and baccarat, do not contribute to the play through rate for any bonus. Live Dealer games get a 10% cash back bonus on Wednesday while Free Spins are frequently offered on new games.

Unlike many casinos, JetSetPlay does not have published information on its VIP program. To become a VIP, players are asked to contact a casino rep via email. This gives it an extra feeling of exclusivity but means you can’t find out details before you join the site.

Customer Support is Primarily via Live Chat

The main avenue for customer support is via the live chat option that is available in both the Flash games and on the mobile site. The live chat mode is available from 8 am until 12 midnight.

Online email support is available by finding the “contact us” button at the bottom of the page and filling out an online message form. The site does not list a number for phone support.

According to most reports they answer questions quickly and live chat is available during the times when the most players are online. However the FAQ section is very bare bones and not incredibly useful which is a disappointment.

The Terms and Conditions page is fairly complete, but requires the player to wade through a great deal of irrelevant information, most of which is written in the legalese typical of T&C pages.

Banking Options via Standard E-Wallets with Weekday-Only Withdrawals

The standard eWallet banking options are available for deposits and withdrawals, including UKash, Neteller, Skrill, and EcoPay, along with MasterCard and Visa. Withdrawals can only be made with eWallets. The site does not list a processing time for withdrawals.

Withdrawals can be requested on weekdays only which could be restrictive for many players. There is a €1,000 daily and a €10,000 monthly withdrawal limit unless other arrangements are made with the casino.

For major jackpot winners, JetSetPlay may elect to pay the winnings over 10 months at the rate of 10% per month.

A Well-Designed Site with Great Games but High Wagering Requirements

JetSetPlay is a sleek, well-designed online casino with a lot to offer any player. By including games from some of the leaders in the online gaming industry, players have a selection of proven games that have excellent graphics, proven stability, and excellent functionality and playability on the PC and mobile platforms. Table stakes are available to suit any limit. The live dealer games are entertaining and offer a great experience for those looking for the feel, sights and sounds of a brick and mortar casino.

The progressive jackpot slots fulfil every gambler’s fantasy of winning truly life-changing jackpots. The video poker selection is excellent and offers games that will fit any video poker player’s preferences.

The most recent quarterly audit shows RTP percentages that are as good as, if not better, than any brick and mortar casino, which gives players a sense of safety and security. The lack of a random number generator is slightly troubling, but that is somewhat typical of casinos licensed by the Kahnawake Gaming Commission.

However, it should be noted that the commission has been far more stringent in its policing of licensees in the last couple of years.

The areas where JetSetPlay is lacking is in the high wagering requirements, the weekday-only withdrawals and the customer support area. The FAQ section could be expanded and offer more information to make up for the lack of telephone support.

All-in-all, JetSetPlay is well worth a visit for any player, although the “professional bonus hunter” type will probably be a bit disappointed. For all others, the site offers some of the best live and virtual games to be found on the internet.