55% Increase in Ohio Gambling Hotline Calls in First Year of Sports Betting Raises Concerns

  • The gambling helpline in Ohio received 10,637 calls during 2023
  • Responsible gambling advocates are concerned about the big increase
  • A new study shows that over 1.8 million Ohioans qualify as at-risk
Hand lifting phone receiver
Ohio’s problem gambling hotline received 55% more calls last year following the launch of legal sportsbooks. [Image: Shutterstock.com]

The number of times that people contacted the Ohio problem gambling helpline in 2023 was up 55% year-on-year. The total number of calls during the 12-month period reached 10,637, according to the organization Ohio for Responsible Gambling, an increase from 6,835 in 2022. Legal sports betting launched in the state on January 1, 2023.

other states experienced the same trend after legal sportsbooks went live

Problem Gambling Network of Ohio Associate Director Michael Buzzelli acknowledged that the number of calls were expected to increase as other states experienced the same trend after legal sportsbooks went live. He still remarked that “such a dramatic increase was surprising” and that a lot of work must be done to develop a safer environment for bettors.

A new study also highlights that the rate of problem gambling in Ohio has tripled since 2012, reflecting a nationwide trend. The study, conducted by the Ohio Department of Mental Health and Addiction Services in collaboration with Ohio for Responsible Gambling, found that more than 1.8 million residents fall into some sort of at-risk category.

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