UKGC Fines Estonian Operator TonyBet £442,750 Over Unfair Terms for Winners

  • The UKGC said the  £442,750 ($546,305) fine is a result of “unfair terms” on TonyBet’s site
  • The operator requested docs for withdrawals while not insisting the same for deposits
  • TonyBet also said it could confiscate winnings if customers did not provide AML docs
Terms and conditions
TonyBet’s Ts and Cs are not up to scratch, according to the UKGC, with the regulator dishing out a substantial fine to the Estonian sportsbook operator. [Image: Shutterstock.com]

The UK Gambling Commission (UKGC) has dished out another financial penalty, this time to Estonia-based sportsbook operator TonyBet.

demanded identification documents for “all withdrawals”

The gaming regulator announced the £442,750 ($546,305) fine in a press release on Wednesday. TonyBet will pay the fine as a result of “unfair terms” published on its website. Among its rules, TonyBet demanded identification documents for “all withdrawals” while not insisting on the same checks for deposits.

In addition, TonyBet said it could confiscate winnings from customers if they did not provide anti-money laundering documentation within 30 days. The operator also considered accounts dormant after six months of inactivity when the minimum length of time for this categorization is 12 months.

Furthermore, the operator demonstrated failures in social responsibility and AML. The UKGC ruled that TonyBet failed to identify and interact with customers at risk of gambling harm while also not conducting adequate AML assessments.

Commenting on the ruling, Kay Roberts, executive director of operations for the UKGC, said the case “highlights action we will be taking against gambling businesses who fail to be fair and open with customers.”

This is the second large UKGC fine this week. The regulator also issued a £337,631 ($414,515) penalty to Vivaro for player protection and AML failures.