888poker returned $287,292 to its players last year after identifying accounts that were in violation of its fair play policy. A total of 6,801 affected users received refunds, representing an average refund of $42 per person. This represented a year-on-year increase of nearly one-third.
The site emphasized that people are still using software programs to try to gain an edge over their opponents. Real-time advisors (RTA – also called real-time assistants) and bots are still an issue in the online poker space.
the poker room also came across instances of collusion between players
888poker has invested significant resources to improve its ability to detect the use of these types of tools on its network. In addition to outlawed software, the poker room also came across instances of collusion between players.
The company’s head of poker offering Matan Krakow said that the operator takes the matter of game integrity extremely seriously. The plan is to keep focusing on this area to make sure that 888poker players have an entertaining, safe, and fair experience at all times.