Although there are no more promotions currently available at Merkur Spielcasino they often have promotions relating to new slot games, such as free spins and cashback, so it is always worth watching in your inbox for new offers and checking on the promotions page.
Video Slots and Classic Fruit Machines
Merkur Spielcasino players can enjoy a strong range of Merkur video slots and fruit machines here, so this makes the site ideal for slots fans. The most popular slots here include Amazonia, Gold of Persia, Magic Mirror, Vampires, Mystic Dragon, Roundabout, Triple Chance, Pimp it Up, Space Men, Liberty Bells, Dragon’s Treasure, Cash Fruit Plus, Race to Win, Big Buck Bunny, Wags to Riches, and Odyssee.
The emphasis is firmly on video slots and classic reels and there are no table games to play, so those looking for roulette, blackjack, baccarat, craps or even video poker options will be disappointed. This is certainly a limited set of games and the offerings will have a niche market. In saying that, if you love Merkur slot games then this will be ideal as all the main offerings are here. Another good thing with this site is that you can play all the games for free in ‘fun mode’, so you don’t need to actually pay any money in order to enjoy a lengthy gaming session on all the Merkur classic slots.
Email Only
Players can get in touch with the support team by heading to the help tab in the menu. From here you can find the details for contacting the support agents however the only option available is by email. There is no phone number to call or any live chat window for instant help. This is a big disappointment as most players these days are used to seeing live chat as a help option. The site is keen to point out it offers responsive support and that you can expect a response to your email enquiry within an hour or two, but it is still no substitute for immediate assistance by phone or live chat. Without instant replies possible, many players will feel they cannot get help for urgent queries.
Banking Includes PayPal
Merkur Spiel Casino offers a good range of banking methods and quite rarely for an online casino offers players the chance to do all their banking by PayPal. This payment option is often unavailable at many online casinos so this is quite refreshing. You can make your deposits using PayPal and withdraw cash by the same method. This e-wallet does not partner with gambling companies easily, so the fact that Merkur Spielcasino offers PayPal banking is a good sign for their site security. Other banking options include the usual Mastercard and Visa along with GiroPay and the German banking option Sofortüberweisung. You can also use Skrill and Neteller here.
Limited Games, but Good Banking Options
Merkur Spielcasino is certainly one of the more simple casinos out there with its limited games offerings and strong reliance on the slot range from Merkur. The site has the feel of a classic casino lounge form the 1960s with its gold and maroon colour scheme so fans of retro themes may well like it here. The banking options are impressive with PayPal a surprising and pleasing option, however the support options let the site down with only email support available, although it does promise quick replies. Overall, this is a small Merkur slots specialist with a cute retro feel but a limited target market.
