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GrandGames Casino

GrandGames Casino

NeoGames casino service for Belgium based bettors.

Players from United Kingdom not accepted

Casino Welcome Bonus

UP TO €200

Casino:GrandGames Casino
Website:www.grandgames.be
Established:2005
License:Belgian Gaming Commission
Software:NeoGames, NetEnt
Compatibility:Android, iPad, iPhone, Windows, Mac, Samsung Galaxy Tab
Deposits:
Languages:
Support:Chat, Email, Phone
Currencies:AUD, CAD, EUR, GBP, SEK, USD

Pros:

  • Licensed for Belgian players under the Gaming Commission Authority of Belgium.
  • Very limited selection of slot machines and casino games from one software provider.
  • Welcome bonus worth up to €200 and 100 free spins.
  • No payment method for Visa or Mastercard.

GrandGames Casino Review

It's not often that you come across an online casino that is specifically targeted towards the Belgium betting market, but that is exactly what GrandGames Casino offers. Well, someone has to, right?

In truth, Belgium is one of those European countries – along with Spain, Denmark and Italy – which tends to appear on the restricted countries list at many popular casino websites due to licensing issues. However, players from Belgium are guaranteed to get a fun and legal online gambling experience with this website that is licensed in their home country by the Gaming Commission Authority of Belgium.

The only problem is (and it's quite a big problem) is that there doesn't really appear to be much in the way of slot machines in the casino's game lobby. As a matter of fact, the main focus of the casino appears to be on a select rage of classic casino games, scratch card style games and dice based reel games. So, unfortunately, you're not going to find any spectacular 5-reel video slots with epic themes or many 3-reel classics for that matter.

Good Bet for Belgian Bettors

GrandGames Casino were issued their license by the Belgium Gaming Commission in 2011, so it is evident that the gambling website has been going strong for a good few years now. The brand is actually owned by a company known as Sonic SA Casinos, which doesn't own any other casino outlets on the internet, although GrandGames were known in the past for offering country-specific betting services to punters in Denmark and Italy.

As for customer satisfaction, it appears that the few players who have used this Belgium orientated website have been more than happy with the level of service that was provided. In fact, there are no major complaints to report back on from, suggesting that this casino website is perfectly fair and responsible.

Multilingual Service

Despite being tailored directly to a Belgian player base, the casino website is available to browse in English, French and Dutch languages – meaning that all bettors in the country should be able to understand the service no matter what their first language is. And to help everyone understand exactly how the system works, GrandGames Casino offers a useful spread of informational advice and FAQs on its “Help” pages, covering a variety of topics from banking options to technical problems.

If you're queries aren't answered by this information, then you will be able to get in touch with one of the casino's representatives using a live chat window that is open from 8am to 1am CET. If that fails, then there is a telephone contact number and an email support system in place.

Poor Selection of Slots

If you're looking to play the biggest and best slot machines in the business, then you're looking in the wrong place at GrandGames Casino. That is because, contrary to what the casino's name might suggest, there aren't very many games at all available to play in the lobby. In fact, there are fewer than 50 games in total on the entire website, all of which are delivered courtesy of NeoGames software. 

The closest thing that you will find resembling a slot machine comes in the form of some dice based games which are played upon sets of 5 reels. These games include titles like Fruity Friends, Lucky Machines, Roll the Dice, Astrodice and Mighty Sphinx. So, even though each game uses similar six-sided dice icons to represented the reel symbols, there is at least some variety when it comes to themes with fruit machine styled games, some Ancient Egyptian action and even some astronomical cosmic spins. There is even a 3-reel dice based slot machine which has a glitzy Monte Carlo casino theme.

It would appear from customer reviews that this casino once stocked a full range of slot machines from Net Entertainment. However, the games lobby is lacking anything of the sort with no mention of popular video slots such as Gonzo's Quest, Starburst or Jack and the Beanstalk.

Not Much Else to have a Punt on

If you are hoping that perhaps this casino website makes up for the lack of slot machines with a huge range of classic casino games, then you will be sorely disappointed. Because, in actual fact, there are only a couple of different roulette tables and blackjack games as well as 3 Card Solitaire and Joker Poker. There are however a wide range of scratch card style games in the “Instant Games” section of the website, with themes such as Road Racing, The Wild West and The Lost Maya.

Plenty of Currency Options

Even though this online casino is targeted at the Belgium and Euro currency market, the service accepts a range of other international currencies such as US Dollars, Great British Pounds, Krone, Australian Dollars, Canadian Dollars and Japanese Yen. The majority of deposit methods are fast and hassle free, except for bank transfers which may take up to 3 business days. As for withdrawals, players can expect to wait anywhere between 3 an 8 business days depending on the method that they have chosen. Here is a breakdown of the timescales and currency options for the most popular banking methods:

MethodDeposit TimeWithdrawal Time
SkrillInstant3 Business Days
Skrill 1-TapInstant3 Business Days
MaestroInstant6 - 8 Business Days
EntropayInstant6 - 8 Business Days
PaySafeCardInstantN/A
Sofort BankingInstantN/A
NetellerInstant3 Business Days
ClickandBuyInstant3 Business Days
Bank TransferUp to 3 Business DaysN/A

You will notice that there isn't any option available to use popular bank cards such as Visa and Mastercard, which is quite a surprise since this is often on of the most convenient means of payment for the majority of online bettors.

Double up your Deposit and Get Some Free Spins

With such a limited selection of casino games and slot machines on offer, GrandGames Casino isn't exactly going to have punters jumping at the opportunity to create an account. However, having said that, the service will reward new players with a 100% first deposit bonus up to the value of €200. Plus, players will receive up to 100 free spins over the first three days that they are registered at the casino, as long as they make a deposit on the second and third day.

TypeAmountMatchPlaythroughClaim
1st Deposit€200100%35xClaim Bonus
Terms & Conditions Apply. New Players Aged 18+. Please Gamble Responsibly.

As ever, there are some important terms and conditions involved that players should be aware of. Most notably is the fact that all bonus funds and winnings from free spins must be wagered at least 35 times within 21 days if players are to withdraw any winnings made directly from the bonus. What's more, punters won't be able to win any more than €100 from free spins.

Available on Mobile

If you are satisfied with the small range of games available at this casino and if you haven't exhausted the entertainment on your desktop computer screens, then you can continue the fun by playing this slot on mobile browser service. This will work across all good operating systems such as Android, Apple iOS and Windows.

Online Casino Minus the Casino Games

If you are a Belgium based bettor looking for a safe and legal place to lay down some wagers, then your interest might well have been piqued by this online casino which is licensed by the Belgium Gaming Commission. However, once you scout out the website, we are afraid that you might be left feeling a bit underwhelmed by the games on offer – especially if you are looking for some top quality slot machines.

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