MyWin 24 Casino Review

Following the launch of PropaWin Casino and ParadiseWin Casino in 2014, it didn’t take HighWeb Ventures long to get back on the horse with another new offering in the form of MyWin 24 Casino.

Like its sister sites, MyWin 24 Casino sets out to provide players with a huge variety of video slots, table games and video poker titles under various software provider-themed lobbies, but unlike the other two casinos, it does so from a bold, Vegas-inspired site featuring slick graphics and animations.

With HighWeb Ventures operating out of the island of Curacao in the Netherlands Antilles, MyWin 24 Casino obviously boasts a Curacao egaming license, meaning it is a safe and reputable place to play for customers in many territories throughout Europe and beyond. The site features 128-bit SSL encryption and the fairness of all games has been independently audited for player peace of mind.

Featuring almost the entire line-up of NetEnt titles as well as games from Playtech and GamesOS, MyWin 24 Casino provides a varied and engaging experience to customers, making it a solid choice for players who want to experience the glamour of Las Vegas without having to leave their homes.

A Lotta Lobbies

Like Propawin Casino and ParadiseWin Casino before it, MyWin 24 Casino again chooses to section its games in a wide variety of lobbies that initially that don’t tell players much about what they can expect to find therein. With names like “MyVegas”, “MyGames” and “MyCasino”, it is initially unclear where certain games are situated, but don’t fear; we’re here to talk you through the layout.

In actual fact, the lobbies at MyWin 24 Casino aren’t as complicated as they first appear once you realise that each section of the site is simply an area filled with games from one software provider. “MyVegas” is dedicated to games provided by Playtech, “MyGames” is reserved for GamesOS titles and “MyCasino” is the section of the site that has been allocated to all virtual games from NetEnt.

Titles can be further customised from within each of these lobbies, with players able to further break the line-ups down by type (slots, table, video poker etc), user ranking or date of release. This is important because the full catalogue of games at MyWin 24 Casino is absolutely huge, with each section of the site comfortably boasting more titles than some smaller sites have in their entirety.

The biggest individual section of the site is the lobby dedicated to NetEnt titles, with players able to choose from 168 games here alone. These include top slot choices like Gonzo’s Quest, Starburst and Guns N’ Roses, while there are also a wide range of table game options that incorporate everything from staple titles like Roulette and Blackjack to more off-piste choices like Baccarat and CyberStud.

MyWin 24 Casino’s suite of live dealer games are powered by NetEnt, with players able to select from two different studios and a variety of games including Roulette, Blackjack, Baccarat and Casino Poker. With all options available in a selection of languages and bet limits, players should have no trouble finding a game to suit their needs, with nearly all tables being broadcast live 24 hours a day.

Beyond slot and table games, players will also find a wide variety of video poker options, instant-win scratch cards and arcade-style titles at MyWin 24 Casino, but the sectioned lobbies make taking an exact count of how many options are available difficult. In truth, this system is actually more trouble than it’s worth and it would be much more convenient if games were simply sectioned by type.

MyMobile

One of the great things about offering such a wide selection of games is that when it comes down to the titles that are available on mobile, you’re still able to boast a collection that easily outstrips most of the market. This is certainly the case at MyWin 24 Casino, where players will find that a vast catalogue of slots, table games, video poker titles and even some live games are available on iPad, iPhones, Android smartphones or tablets and most devices featuring a HTML5 web browser. What’s more, players accessing the site on mobile can also benefit from 200 free spins on Aliens Touch.

Cashing In but Not Out

MyWin 24 Casino features pretty much the same payment processing options as PropaWin Casino and ParadiseWin Casino, which unfortunately means there’s a pretty sharp drop-off between the number of deposit methods that are available and the ones that can be used for withdrawals. In terms of options that work both ways, players will only be able to choose from either a direct bank transfer or two eWallet options – Neteller and Skrill – which makes the site less than ideal for players who typically prefer to use more traditional card methods to manage their online casino accounts.

Off to a Winning Start

At MyWin 24 Casino, new players will be given the perfect opportunity to get off to a winning start thanks to a 300% first deposit bonus worth up to €300 and 200 free spins on Guns N’ Roses. To take advantage of this offer, players merely need to load up their account with €25 or more to get started and then contact support with the code to “MYGUNS” to receive their free spins. Beyond this, customers will be entitled to a 300% match bonus whenever they reload their account, while they can also benefit from 20% cashback once a week while playing games in the “MyVegas” lobby.

Misleading Support

In one of the more shameless acts of self-aggrandisement we’ve seen at an online gambling site, MyWin 24 Casino proudly displays a tab called “24/7 Service” on its homepage – but clicking it will reveal that the actual offering is anything but. Indeed, despite buttons being designed to look like there’s a live help facility available, the only way to contact the site is actually through online contact form; and even then representatives are only available between 09:00 and 20:00 during the week and 09:00 and 17:00 at the weekend. All in all, this makes it a very poor customer support offering.

Needs a Lot of Work

While we can have no complaints about the choice of games on offer at MyWin 24 Casino or the selection of bonuses that are available to players, the fact remains that the site’s overall execution is very poor. We’ve never thought the software provider-sectioned lobby system has worked particularly well at any of the Highweb Ventures casinos and at MyWin 24 Casino it’s as glitchy as ever, with players seemingly being buffeted from one lobby to the next with very little consistency.

On top of that, we’re genuinely surprised at the brazen use of a “24/7 Service” header when what they’re offering is actually anything but and think this is an intentionally misleading ploy by MyWin 24 Casino to make it look like they offer live support. Overall, this leaves a sour taste in the mouth for what should have been an OK site and means we wouldn’t particularly recommend it to players.