Big City Slots Casino Review

If you’ve always dreamed of spending some time in a big city that never sleeps, you might be considering signing up at Big City Slots. Just be sure to read our review to discover whether this is an online casino worth hanging out at, or whether serious players might prefer to wager their money somewhere else.

The biggest attraction at Big City Slots is probably the slots section. Punters can play some of the newest and most popular slots from Microgaming and other software providers like Yggdrasil and NetEnt. There is also a jackpots slots selection, and while there are no table games to play, you can try your luck with bingo. Some bingo games can be played for free while tickets prices for other bingo games vary, as do the bingo prizes on offer. 

Players can make deposits and withdrawals via a select range of payment methods. Some deposits can also earn you rewards such as bonuses or free spins. The casino’s VIP program provides players with a chance to earn more free spins and cashback. Big City Slots is owned and operated by Jumpman Gaming and is licensed in the United Kingdom and Alderney. It is independently tested for fairness by SQS and verified secure by GoDaddy. It also promotes responsible gambling by offering a link to GamStop.

A Chance to Dip Your Toe

Big City Slots normally gives new players aged 18+ a chance to make small qualifying first deposits that allow them to spin a bonus wheel and win a varying amount of free spins. These free spins can usually be played on popular slots. However, playthrough requirements attached to any winning from these free spins are quite high. The amount of winnings you can withdraw after completing the playthrough requirements is also usually capped at a lower-than-desired amount. This bonus may be subject to change, so please refer to the latest welcome offer and the terms and conditions. 

Earn Trophies

If you enjoy your first bonus wheel spin at Big City Slots, we’ll have you know it’s possible to earn even more spins. One way of doing so is by making additional qualifying deposits. The other is to complete fun tasks set by the casino, for which you can earn trophies. Earning these trophies will let you level up and earn more bonus wheel spins. These free spins are again subject to high playthrough requirements and low capped winnings. You’ll also find more regular ways to earn rewards, which are detailed on the promotions page. These include giveaways, prize draws, free spins, bonuses, and cashback.

You’ll Also Earn Kudos

Kudos are the name for the VIP points that you can claim at Big City Slots, and which you’ll earn every time you make a deposit. The amount of Kudos you’re awarded in a qualifying period then determines your VIP status, and the number of free spins and cashback you'll earn. Being a VIP evens means you benefit from a birthday bonus. 

Slots in the Big City

If you decide to play slots at Big City Slots, you’ll see that the slots section is divided into some interesting subheadings such as hots slots, newest slots, and jackpot slots. These sections include slots from a range of top software providers such as NetEnt and Microgaming, as well as from smaller companies like Red Tiger Gaming. 

If you like your gem-themed slots to have special features, try a few spins of the Gems Gone Wild slot by Red Tiger Gaming. This slot uses some dazzling gems as its prize symbols. There are three different wild symbols that can substitute for gems to make more winning lines. Even better, if you trigger the special feature, your wins can increase thanks to adjacent pays. 

Alternatively, you can play the Oriental-themed Peking Luck slot by Pragmatic Play. This high-volatility slot features 25 paylines and many favourite Oriental symbols such as fans and dragons. If you hit three or more scatter symbols, you’ll trigger a free spins feature. You must first select symbols. These will reveal the number of free spins you get to play and the prize multiplier that will be used to multiply all wins during the free spins bonus. 

However, if you prefer the thrill of playing jackpot slots, it could be time to spin the Kingdom of Cash jackpot slot by Eyecon into action. Set in medieval times, this slot has a fun four-round Combat feature in which you can fight opponents to win a jackpot of up to 100x your triggering bet. There’s also a free spins feature in which you can initially trigger 15, 20, or 25 free spins, while free spins can be retriggered up to 15x. This slot also has a gamble feature which you can use to gamble prizes if you prefer a chance to win a bigger prize. 

Games and Promotions on the Go

Most promotions can be accessed on the Big City Slots mobile platform, along with a decent catalogue of mobile slots. Cat and dog lovers may want to try a few spins of the Claws vs Paws mobile slot by Playson. Slots are available in instant play on Big City Slots mobile, which means they are fully optimised for popular mobile phones like iPhones and Android smartphones. You can also play them on iPad and tablet. One downside of betting on mobile is a lack of mobile customer support.

Crazily Short Support Hours

This casino features a handy FAQ section where you can find some limited answers to popular questions. However, it seems nobody has told Big City Slots that big cities tend to be open 24/7. The site only offers customer support between 9.30 and 18.00 from Monday to Friday. These times tend to be normal working hours during which punters are generally at their day job, not playing at a casino. Customer support is available via live chat and email. 

How to Fund a Big City Slots Account

If you decide you want to deposit funds at Big City Slots, you can make a deposit using the debit card Maestro. Other popular payment methods include credit cards, PayPal, and paysafecard. You can also make deposits using Pay By Mobile, but transactions using the method incur a fee. Deposit limits are £5,000 per day, £35,000 per week, and £100,000 per month. 

Big City Slots gives you the right to withdraw your full balance in one transaction. However, you will have to verify your account details before making a withdrawal. This process requires you to provide copies of a form of photo ID, a recent utility bill, and some details of your payment method. All withdrawals are subject to a 72-hour processing time, during which you can reverse your withdrawal. Funds may then take up to a further three days to reach the account of your chosen withdrawal method. 

The Grass Doesn’t Look Greener

Some people think the grass always looks greener in the big city, but there are definitely pros and cons to leaving your current casino to play at Big City Slots. The pros include a decent slots section, as well as the chance to play bingo games. Players may also pick up plenty of free spins and bonuses by making deposits and playing slots. This online casino also happens to be licensed in the UK and is independently tested for fairness.

Unfortunately, there are some major negatives. These include really inconvenient support hours. But the biggest drawbacks of all are the high playthrough requirements on winnings from free spins and the maximum capped winnings. So, we’re currently passing on the chance to sign up at Big City Slots. If you’re looking for a new casino to join, stay tuned as we continue our search for other new online casinos in the UK to play at.