Touch Lucky Casino Review

Touch Lucky is one of the new boys on the block, having only arrived on the scene in the summer of 2015 but since then it has built a steady reputation for reliability and efficient processing.

With the highest level of regulation, this is a casino which is trustworthy as evidenced by the regular audits it undergoes.

The one disadvantage is that because it’s such a new enterprise, it hasn’t yet acquired the largest library of games to play. New titles are constantly being added so players won’t get easily bored, despite the relatively small size.

Although the site has been open for more than a year, there are some sections of their website which haven’t yet been populated, and this is rather disappointing. Although much of it is comprehensive and provides good detail, there are pages which are still devoid of any information.

Proper Regulation

One of the biggest concerns for online casino players is the safety of their money, and playing on a site which is properly regulated can help to assuage any concerns.

The track history of a casino as well as their licensing are two key points to look at. But licensing comes in many shapes and forms, and not all are worth the paper they're written on. The good news is that Touch Lucky is regulated by Gibraltar and the UK, which means that you can be sure they’re being properly overseen and vetted.

Unlike certain other jurisdictions such as Costa Rica and Curacao, the UK and Gibraltar have robust practices in place to ensure that any casinos licensed by them are running properly and following appropriate procedures.

Easy Access

Gaming has been transformed in recent years and it’s no longer something which is only played on desktop PCs at home.

With this in mind, Touch Lucky have created a casino which is fully accessible from a full range of devices including mobile phones and tablets.

When using this slot on mobile devices, memory can be more of an issue so it’s good news that there’s no need to download any software to play on the games. With Touch Lucky, the slots and games are available for instant play so it’s just a matter of logging on from wherever you are. This allows the gaming experience to be truly portable and primed for the modern lifestyle.

Top Notch Security

As you might expect from a casino which is regulated by the UK and Gibraltar, the security in place is excellent and provides players with security when carrying out sensitive transactions.

The UK Gambling Commission requires that a casino take all reasonable steps to ensure that the financial and personal information relating to a player is not compromised. To this end, Touch Lucky use SSL encryption for all transfer of data.

In addition to looking after the personal information of their players, Touch Lucky also submit to regular audits from independent agencies. This checks the games are being run appropriately and that a random number generator which is fair is being used. All of the games and slots at Touch Lucky have been passed as being up to the standards of both the UK and Gibraltar Gambling Commissions.

Withdrawal of Money

If you’re lucky enough to end up in profit, you’ll want to be able to get your sticky mitts on your winnings sooner rather than later. This can be a problem with some casinos where the processing times are excessive.

Touch Lucky advertises its withdrawal times as 24 hours for eWallets or 3-5 days for credit or debit cards but there’s no facility for cheques or bank transfers. The daily limit on withdrawals is set reasonably high at £2,000 so you’re unlikely to run into trouble there. The minimum level for withdrawals is £20; sums below this cannot be withdrawn.

Visa, Electron, Skrill, Paysafe Card, Ukash, Mastercard and Maestro are all supported as means of withdrawal.

Narrow Selection of Games

Touch Lucky are one of the newest players in the market only bursting onto the scene in 2015, so as yet they don’t have the widest selection of games available.

If you prefer playing slots, you’ll probably be happier as there’s a decent choice to pick from including Mummy’s Gold, Get Fruity and Shamrock ’n’ Roll. Favorites including Cave Raiders, Starburst and 300 Shields from Nektan, NetEnt and NextGen Gaming respectively can be found at the site. New slots titles are regularly added so it’s worth checking back even if you’re not a fan of what they have on offer at the moment.

However, when it comes to table games there’s a much smaller number of options available with really only the basics on offer such as blackjack and roulette plus some scratchers including Medusa Scratch.

Global Restrictions

This casino is one which is very tightly regulated and this comes with a long list of countries where it can’t be played.

The only supported language is English and Touch Lucky is restricted for play in the UK, New Zealand, Australia, Sweden, Canada, Norway, Ireland and Germany.

The available currencies include sterling, Australian dollars, Swedish kroner, New Zealand dollars, Norwegian kroner, Euros and Canadian dollars.

Limited Customer Service Options

Touch Lucky is a casino which is conscious that it must fulfil its obligations to customers and the support team are quick to respond and helpful.

However you won’t find any live chat available on the site, and the free phone number is restricted to the UK. Nevertheless, players from any country have the option of getting in touch by email and the typical response time is pretty quick at just a few hours.

There are Better Casinos

While the number of titles is increasing here and there are a few advantages to make this casino worth a look, our review team found it to be way below average. So stop wasting your time and click below to find better alternatives.