Prospect Hall Casino Review

Created in conjunction with the UK-registered and licensed gaming company Betable Ltd, Prospect Hall Casino is a slick-looking site that has clearly been designed with British players in mind.

While players from across Europe – save for those in countries where offshore gambling is forbidden – are welcome to join, Prospect Hall Casino is currently only available in an English language version, while the only currency on offer is GBP. If that’s not a problem, however, you will get to enjoy a site that offers a fantastic range of slots, table games and a live casino suite powered by NetEnt.

The same company provides a lot of Prospect Hall Casino’s leading video slots, but if players root around a little they’ll also find a range of titles from companies including Microgaming, Play N’ GO, NYX Interactive and even a few “Betable Exclusives” that can’t be found anywhere else online.

The Hall Of Games

Dealing first with Prospect Hall Casino’s premium range of slots, players will instantly be struck by both the depth and diversity of the titles on offer. Featuring some 220+ games from the software providers listed above, you’ll find it easy to locate a slot that suits your personal tastes and bankroll.

With everything from heavy hitters like Starburst, Guns N’ Roses, Drive: Multiplier Mayhem and Cloud Quest to fresh out of the studio titles like Jimi Hendrix, you’ll find favourites both old and new at Prospect Hall Casino while also enjoying a range of niche titles like Akaneiro and Epic City.

While the range of choice seems a little dizzying at first, players will have no trouble locating their preferred game thanks to Prospect Hall Casino’s handy search feature – and if you’re unsure over what to play, titles can even be ordered by a range of innovative sorting options like “highest RTP”.

These lobby features extend to Prospect Hall Casino’s range of table games and video poker titles which, we’re pleased to say, are equally extensive. Indeed, with a Blackjack section boasting seven unique titles (four available at multiple limits) and a Roulette lobby that features nine variants including exclusive Fishing Roulette, there’s plenty of choice before you even get to the other games.

These not only include all manner of Baccarat, Punto Banco, Pai Gow and Casino Hold’em titles, but also the entire catalogue of Sport Shotz games from Odobo. With many of these also on offer in the live casino client, players simply won’t get bored of the table game selection at Prospect Hall Casino.

If neither slots nor table games are your thing – and we’d question why you’ve read this far if that is really the case – Prospect Hall Casino also includes seven different forms of video poker and a really impressive selection of instant win titles including Bingo, Keno, Hi-Lo and many more unique games, some of which are exclusive not only to the site, but to the downloadable mobile app for iOS too.

Moving With The Times

Unlike many online casinos that have adapted to mobile gaming over time, Prospect Hall Casino seems to be a site that was initially built with the next generation of casino players in mind. The casino pays special attention to players who like to gamble on the go and is compatible with virtually all modern smartphones and tablets. This naturally gives players unprecedented access to Prospect Hall Casino’s range of mobile games to begin with, but amazingly those using an iPad or iPhone can find even more titles thanks to the dedicated iOS app.

Once downloaded, this gives players access to a range of additional games developed by leading social media-focused companies, meaning they’ll get a completely different gaming experience compared to those playing at the regular casino.

Sterling Selection Of Payment Options

As we mentioned previously, Prospect Hall Casino is a site that is focused primarily on British players, so you’ll find all the main payment methods used on the island available to use. These include credit and debit card options for Visa and Mastercard as well as a range of leading eWallets and other online payment services including PayPay, Neteller, Skrill and WorldPay. While all deposits made with any of these methods are instantaneous, withdrawals are subject to a payment pending period, however all options are credited incredibly swiftly.

Card withdrawals will usually take a maximum of 72 hours to be processed, while all eWallet transactions should be completed within just two hours.

Winning Prospects

Players at Prospect Hall Casino will also benefit from a range of great loyalty incentives, with everything from welcome packages, reload bonuses and a VIP programme all featuring at the site to ensure they have something to show for their continued support.

First and foremost, new players will instantly be able to take advantage of a 100% first deposit match up to £300 and will also receive a maximum of 100 free spins on the popular Starburst slot. Then they’ll be able to benefit from 10% cashback up to a maximum of £100 whenever they’re having a bad run at the tables and can also accrue further bonus cash thanks to a 50% reload offer up to £50 every Tuesday. Finally, every time they play they’ll earn points, which can be redeemed for cash or other rewards in the VIP store.

Lacking In Support

Given the quality of the all-round package available at Prospect Hall Casino, it is somewhat surprising to find that the site does not include a live help option. Indeed, the only way to contact the casino directly is via online form, with players usually receiving a reply within the next 24 hours. While not horrifically excessive, a day is still a long time to wait in the modern era of online casinos and it seems like a massive oversight on Betable Ltd’s part not to include a more expedient way to assist their players.

Fortunately, a large FAQ section also features on the site to help customers resolve some of the more commonly-encountered issues, but all in all it is an underwhelming service.

Almost The Complete Package

It’s a terrible shame to end on the negative note of customer service when reviewing Prospect Hall Casino, because the site genuinely does do everything else incredibly well. The game selection is extensive, both in terms of slots and table games, and the lobby is incredibly functional and easy to navigate, with the more-serious players able to sort games by the money they actually pay out.

This is a great feature that you don’t often come across at the majority of online casinos and it is really only the tip of the iceberg when it comes to innovation at Prospect Hall Casino, so why oh why the site doesn’t beef up its support options is a mystery to us. That being said, there are still so many good things at the casino that a longer wait for help seems like a relatively small price to pay.