Mona Casino Review

Mona Casino is a stylish casino themed on the enigmatic character of Mona Lisa form the famous portrait by Leonardo da Vinci. The game logo features Mona Lisa in the O of the word Mona to draw attention to the artistic integrity of the casino! The site has a black, white and lime green colour scheme for a modern look. Players who are new can enjoy a welcome offer of 400% extra on your first 5 deposits worth up to €400 each. This is a fantastic opening offer and should attract plenty of newbies to the site.

Launched in 2011, Mona Casino is owned by Engage Entertainment Group and has slowly picked up a loyal following among gamers looking for good design and a range of well-made games. The gaming options here include all the casino favourites such as slots, table games and video poker, and are powered by leading names such as Betsoft, Pragmatic Play and Rival. There are over 70 different games here which is not that much compared to many large casino sites but should give enough variety for most gamers.

International in appeal the site supports English, French, German, Italian and Spanish, with the help team available 24 hours a day via live chat, email or telephone.

Casino Games by Betsoft, Pragmatic Play and Rival

There are all the usual games available at Mona Casino with top titles such as Roulette, Blackjack, Baccarat, Video Poker options and many slot games. In fact the emphasis here is on the slot options at the site with these games split into 5 reel varieties and 3 reel options. The slots cover popular themes such as many varieties of adventure titles, while players can enjoy fun animations and attractive graphics. There are a number of progressive jackpot slots here too giving you the chance to hit a life-changing win from one lucky spin. New games are added regularly to the games catalogue at Mona Casino so it is always worth keeping an eye on the games page for any new arrivals.

Some of the popular slot games available at Mona Casino include Carnival of Venice, Bee Land, Big Bang, Forest Treasure, Crazy Jungle, Daytona Gold, Merry Bells, Great Reef, Forest Frenzy, Red Chilli Hunter, Summer Party, Wild Sevens, Voyagers Quest, Witches Cauldron, Tropical Punch Night Dream and Sugar Rush. Many of these games are now as well-known as the big names from providers such as Net Ent, so you should be able to find something new here to tickle your gaming taste buds.

Claim 400% Extra

New players at Mona Casino can claim an excellent welcome bonus of 400% extra up to a massive €1000 not only on top of their 1st deposit but on top of their first 5 deposit at the site. This welcome bonus is rather good compared with most online casinos which only offer a bonus amount on top of your first deposit and not subsequent deposits. Plus, the wagering requirement is relatively low at 25x your deposit and bonus. This means it should not take long to wager the money enough to cash out.

The only catch with this €400 bonus offer is that it is intended for the slots players at the site. If you want to play table games or video poker you need to opt for the cashback bonus which gives you 25% cashback on your first 4 deposits if you lose your money. Other offers here include cash back if you deposit using certain e-wallets, a ‘refer a friend’ scheme, and regular raffles. There is also a 4-tier VIP scheme which lets you earn points when you deposit and play at the site, which you can then exchange for cash. The VIP levels are named after major cities in the world: Seville, Florence, Venice and Paris and you can work your way up to get better rewards.

Contact Customer Support

To access help you can click on the support tab to get the contact details and support information. You can contact the support team by email, live chat or telephone easily for advice or help on any issue related to gaming at the site. Players are encouraged to use the useful live chat facility for the fastest support in the most convenient manner. There are various useful actions you can take as a player, such as self-exclusion, while plenty of advice on safe gambling is given in the help section.

Restrictions on Withdrawals

You can make a deposit at Mona Casino using most credit and debit cards along with many different e-wallets. You can use Mastercard, Visa, Skrill, Neteller, Eco Card, Eco Payz, InstaDebit, and Cash Transfer. You can also use Vanilla Cards which let you deposit funds via a retail outlet using cash.

The minimum withdrawal is €100 per transaction, while there is a maximum withdrawal limit of €1,500 per transaction and there can be a wait of up to 18 days to get your money. This is a problem as it could take a long time to withdraw your winnings if you hit a decent payout at only €1500 per transaction and having to wait 18 days each time for approval.

An Interesting Design

Mona Casino is a fun idea with its commitment to artistic design and nod to the famous painting. The games here are good with a variety of slots, table and poker options to suit most players. Customer support is also impressive with lots of options for getting in touch with the support agents and a reliable live chat facility.

However, the biggest problem with the site is the limits and restrictions on withdrawals. Players are only able to withdraw up to €1500 each request and then have to wait up to 18 days for approval. Overall this is a decent site but with too many banking restrictions.