LuckyBetz Casino Review

Talk about calling a spade a spade, or a club a club. If there’s one thing that you can immediately commend LuckyBetz online casino for, it’s having the guts to wear its heart on its sleeve. How are these subtle card references playing out for you?

If the answer is ‘fine’, then great, we’ll obviously get along fine. If you’re not enjoying them, chances are this review won’t really be for you unfortunately. Nevertheless, the point still remains- no matter how experienced you are at gambling, there’s an undeniable element of luck involved in winning any bet, particularly when it comes to sport, poker, slot machines and other difficult to predict situations.

What’s it Like?

But what’s this online gambling palace actually like when you get to know it? Well, the first thing that might cross your mind when it first loads up is that it’s not messing about in any way, shape, or form. While the vast majority of casino websites we have come across look to throw out a big cover image and then make you dig deeper for your details- from promotional offers to the specifics on games available to play- there’s no such trickery here. From the moment the website loads you you’re given an easy to scan run down of what’s on offer. And it makes a huge different.

This isn’t to say that you’ll not be treated to an overly-dramatic picture. The top of the screen is dominated by imagery showing a man (or we can assume he’s a man) tearing open his shirt to reveal a bullseye t-shirt with LuckyBetz written on it. The background is all burning flames, presumably not a reference to hell itself, but more a nod to the fact that winners will feel like they are on fire, in the proverbial sense. This also makes it clear that there is $1,000 in welcome bonuses up for grabs along with free casino credits, which isn’t bad really.

For the most part, though, the landing page is dominated by thumbnails of the games that are available to play. These can be adjusted via a handy sidebar which allows you to select whichever type or discipline you want to get involved with, and will automatically set itself to ‘Show All Games’- reassuringly this brings up 235 titles. That may not sound like the most you’ve ever seen on an online casino, and it’s not the most we’ve ever seen either, but it’s certainly an impressive number considering the quality of what’s here. Which may be jumping the gun a little, so let’s get properly investigative with regards to what’s actually here.

Slots, Slots and More Slots

With a total of 133 slots, including progressive jackpots and video varieties, clearly slot machines make up the vast majority of the 235 games on offer at LuckyBetz. That’s no bad thing in our eyes, either, as slot machines are massively good fun and provide all the instant gratification, and adrenalin-fuelled winnings you could ask for.

Overall, the standard of the slots is really high, although there’s a distinct lack of 3D slots here which is something that you would expect from a modern online gambling site. Perhaps these are set to be introduced in due course, either way they should be here and this does mar what would otherwise be a very, very impressive slot provision.

Come Sit at My Table

With only 18 different table games to go at, LuckyBetz is hardly breaking the mould in terms of table games. We’ve seen far more offered on other sites, and of equally good quality, meaning this is a bit of a problem. For many online gamblers, one of the main things that needs to be right is the table games, and whilst there’s also a separate Video Poker section of this site, that only increases your lot by another eight, bringing the total to 26 for card games and roulette.

We’re not saying this is the worst thing to happen in the world ever, or indeed the worst thing that we’ve come across in online betting, but it does seem a little unbalanced in favour of slots over more ‘serious’ betting apparatus, and this is likely going to put some off, especially when the website has such a no-nonsense approach to presentation, giving the impression this is a place for people who take their bets very seriously indeed.

More for Your Money?

Talk about starting off well and things going downhill, we’re huge sticklers for attention to detail, and unfortunately LuckyBetz is lacking this in many ways. Whilst the landing page clearly states there are welcome bonuses up for grabs, when you actually click on the Promotions tab you’re taken to a page that has very little information, aside from a top image slider that runs through the very basics of what is being offered.

Earlybird benefits for gambling at specific times, $600 in bonuses each month, 20 free spins without deposits on video slots, and $50 cashback on live casino dealing each Wednesday all sound great, but there’s not a huge amount of details as to how these work. You need to actually open an account in order to see the specifics, and this is asking a little much for our time- most people will want to know the offers are good enough to bother with before they open an account. Otherwise they risk signing up for something they will only use once, and then being subjected to all manner of email marketing attempts because they have had to enter an address when they opened an account.

At Least It’s Safe

As with many online casinos, you can rest assured that LuckyBetz is definitely a secure site for your money, so whilst you can probably expect to receive more emails than you probably want when you do sign up (such is the nature of signing up for anything these days), you won’t be kept up at night worrying about all those bank and credit card details.

Sadly, though, if you do have any queries or issues to resolve, getting in touch with the powers that be could be much easier. Presently, the Contact Us page of the website only offers two email addresses- one for support, the other fraud- and this is massively lacking up against many other rivals on the market. Having international telephone numbers would be good, or Skype ideally for both online chat and calls, meanwhile a dedicated bot service providing basic assistance 24/7 is fast becoming the industry standard, and again this would benefit LuckyBetz in a big way.

Room to Improve

When we first encountered LuckyBetz we were bowled over by a few things. Firstly, its lack of messing around with massive images and making you click through endless pages of content in order to ascertain what games are available won it many favours, and a quick scan at the 235 individual games, and the high standard of those games, was also a definite plus point.

Sadly, though, there hasn’t been enough attention paid to the minor details, or indeed any type of game other than slots. We love slots, but there are dedicated slot websites that have far more games than LuckyBetz, meaning it’s neither serving players well as a full-range casino, or as a specialist gambling site serving a niche demographic. Huge room for improvement, not least in the level of support on offer, this isn’t the worst by a long shot, and has some benefits, but there is work to be done if it’s going to compete in the big leagues.