LongBao Casino Review

Enter the dragon with LongBao Casino, a new Asian themed gambling website that is stocked up with slot machines by Microgaming, Quickspin and Playson software. The website itself is quite stunning as far as design goes, inviting punters into a mysterious yet glamorous world of ancient temples, dramatic mountain-scapes and magical golden dragons. Unfortunately, this world is only open to lucky players who are based in eligible countries. Some of the most notable restricted jurisdictions include the United States, Great Britain, France, Singapore, Spain, Italy, Russia and Taiwan.

Players who are able to register an account with this casino will be duly rewarded with one of the three welcome presents, offering a range of boosts such as deposit bonuses, double XP loyalty points and even a chance to climb the VIP scale without having to place a single wager.

Chinese Casino via the Caribbean

This casino brand may be unmistakably Asian in design and style, but it is actually operated by a company is registered in the Dutch Caribbean territory of Curacao.

That company is Complete Technologies N.V., and we have to admit that it is not exactly the most well known name in the gambling industry, with no other casino brands to speak of. Plus, since this casino is relatively new to the market – it was launched in 2016 – there hasn't been a great deal of noise made about the service from satisfied or unsatisfied customers on internet forums.

Nevertheless, players at the website can take some degree of reassurance from the fact that the casino appears to be fully up to standard with all of the necessary licensing measures of the industry. That license has been granted by the government of Curacao, one of the leading regulatory authorities in the business. What's more, the website supplies plenty of information about responsible gambling while also presenting a sufficient range of security and privacy features.

Question Marks over Customer Service

The level of support provided at an online casino is usually a good indicator as to how serious the website is about ensuring its punters leave feeling happy – even if they don't land any huge winnings. Ostensibly, LongBao Casino provides a fairly decent support network, with claims on the website's homepage that the “Quick Support” is “always online and ready to help”.

However, when we visited the website and tried to get in touch with an agent from the casino, all of the live chat and support buttons were unresponsive. This may have simply been down to a technical issue, but it does raise some concerns as to how easy it is for patrons of this casino to resolve any problems they might have.

Get Your Game On

The slot machines at this come in all variety of shapes, sizes and styles. In fact, with over 190 games listed in the “Slots” section of the LongBao lobby, players will be sure to find something that suit their individual spinning desires. The software companies who deliver these games includes one fairly recognisable name – Microgaming – but players will also come across some new and exciting games designed by Quickspin and Playson software.

Beginning with Microgaming, spinners will be able to play a wide variety of 5-reel video slots that offer diverse and interesting themes, from the popular saucy vampire slot Immortal Romance to the mythical Nordic game Thunderstruck II. The lobby even includes some fittingly oriental style games from Microgaming such as Dragon Dance and Lucky Koi.

This game maker also provides some slot machines that are based on popular films and TV shows, such Jurassic Park, Game of Thrones and Bridesmaids. However, for all of the big spinning 5-reel action, punters will also be able to enjoy some simple retro classics courtesy of Microgaming, including some wacky titles like Couch Potato, Double Magic and Cosmic Cat.

This casino isn't just about giving players some popular and familiar games to have a spin of. That is because the games catalogue is also home to a wide range of games from some software studios that many punters might never have heard of before, such as Quickspin and Playson. These are relatively up and coming names in the e-gaming business, but they have earned their place at this casino through the merit of quality and innovation. As such, spinners can enjoy the spectacular graphics and unique gameplay elements of games like The Wild Chase, Big Bad Wolf, Lucky Pirates and Down the Pub.

Keeping the Retro Punters Happy

There aren't quite as many traditional casino games available to play at this casino as there are slot machines, but punters with a taste for classic gambling action should still find something worth trying their luck at. This includes some all time favourites such as Blackjack, Baccarat and Roulette as well as some live dealer games for that genuine casino experience.

Transparent Payment Methods

We may have struggled to get in touch with the online support at LongBao casino, but we were still able to find out everything you need to know about the payment methods thanks to the clear and transparent banking pages. You can see all of the available banking options with their respective time frames and limits in the table below:

As you can see, this appears to be quite a limited range of payment options when compared to other casinos out there, especially since there are none of the usual methods such as Skrill, Neteller and Paysafecard. However, punters should bear in mind that this casino is primarily aimed at the Chinese and Asian market. Chinese Yuan Renminbi is also available as a currency option.

Take Your Pick of the Promos

The Chinese are renowned for their generous hospitality, so it is no surprise that players at LongBao Casino are rewarded with a variety of limited edition and on-going promotion offers. In fact, as soon as players create an account, they can choose one of three welcome gifts that will help them to get off to a bright spinning start.

- High roller bonus: players will benefit from a 118% deposit bonus up to $1,180. This bonus comes with 50x wagering requirements.

- XP Multiplier: players will receive double XP points in the loyalty reward scheme for a 24-hour period. 

- Level Up: players will instantly climb one gift level.

There are plenty of other promotional going-ons at this casino, including a Weekly Rebate of 15% every Monday. As for the casino's loyalty levels system, there are 15 notched to climb in total, with each new level offering a new range of bonus prizes and rewards.

Ready for Mobile

LongBao Casino offers many of its games to punters who use mobile devices that are powered by mainstream operating systems like Android, iOS and Windows Phone. Therefore, punters can keep on spinning the top-quality slot machines by Microgaming, QuickSpin and Playson while they are out and about.

Go East with LongBao

LongBao Casino is one of the most exciting new gambling prospects for players who are based in the Far East of the Asian Continent. With Chinese Yuan Renminbi as a currency and a vast selection of popular and not-so-popular slot machines from some of the industry's most innovative game makers, there is nothing too much to criticise about this casino service.

However, players should note that the website has had some issues with its live chat feature which doesn't appear to be online on a 24/7 basis as suggested.