Golden Palace Casino Review

Decked out in tasteful green and white, Golden Palace forms a smart and welcoming online casino, one that favours mobile play and offers 24-hour support. New players can look forward to a 100% first deposit bonus worth up to €200 and the prospect of playing branded slots including Superman and progressive jackpot games.

The site was founded in 2012 and since then it’s gradually been building up a solid customer base. Golden Palace go out of their way to detail the security measures that have been taken to make their site impregnable to attackers. 128-bit SSL is used to safeguard sensitive data, while online payments are handled by a respected provider whose fraud protection is top-notch.

About Golden Palace

Golden Palace is operated by Progress Play Ltd, a company who are registered in Malta. They hold a gaming license issued by the UK Gambling Commission. The site doesn’t exactly boast the largest selection of games you’ll ever encounter, but the quality of these at least is hard to fault.

One thing Golden Palace can’t be accused of lacking is information; a homepage footer stuffed with links leads players to pages detailing everything they could conceivably ever wish to learn about an online casino, from its affiliate program to its cashing out options. The site offers 24-hour support, but it should be noted that this is limited to email; don’t count on getting a rapid response should you have cause to despatch an urgent missive at 4am. Live chat is also available, though it’s possible that this isn’t staffed 24/7.

Convenient Banking

Golden Palace has partnered with the usual payment processors for the convenience of customers looking to deposit funds into their account. Credit and debit card are supported including Maestro, MasterCard and Visa. There are also ewallets courtesy of Skrill and Neteller. Other options include Paysafecard, PayByPhone and bank transfer plus a few regional options. PayByPhone is particularly helpful for mobile customers, who can top up £10-£10 daily via mobile. The only downside is that withdrawals can’t be made via PayByPhone.

Players are encouraged to set daily, weekly or monthly deposit limits if desired to encourage responsible gambling. As for withdrawals, the same methods that are specified for deposits can be used in most cases. Golden Palace doesn’t seem to specify the length of the waiting period before withdrawal requests are processed.

One thing it does detail, however, is the need to submit ID before making a withdrawal. This is standard practice at most online casinos and will require the submission of a recent utility bill and credit card statement for example.

Deposit Match

To get the ball rolling at Golden Palace, there’s a 100% first deposit match to claim. Sign up, make your maiden deposit and the casino will match it to the tune of €200. The bonus cash you receive is subject to a 50x wagering requirement before it can be withdrawn. Golden Palace also lays on seasonal promotions using bonus codes that can be entered in order to obtain cashback, bonus cash and other perks. Every Wednesday, there are free spins up for grabs on the designated game of the day.

If you’re wondering whether there’s a promotion at Golden Palace named Monday Madness, the answer is yes. Of course there is. The precise nature of the bonus that’s dispensed at the start of the week varies from player to player allegedly; the only way to find out for sure is by checking your email on Monday morning to discover what’s in store. Golden Palace seem to be big on surprises; they also dish out weekly bonuses to players that can range in value from a few pounds to several thousand pounds.

All the Usuals

The casino at Golden Palace is sorted into the usual categories, including one dedicated to mobile. Mobile players can take their pick from a small selection of slots and table games, with titles including Classic Roulette, Blackjack VIP and Sizzling Hot Roulette. There are also slots such as Wild Toro and Viking Fire. The site is fully optimised for touchscreen devices, making it ideal for gaming on the go, whether you’re a smartphone or tablet user.

For desktop players, the choice is greater but still limited. Slots to be found in the featured games category include popular 5-reelers such as Secrets of Atlantis, Warlords: Crystals of Power and the fairy dust-sprinkled Wish Upon a Jackpot. Progressive jackpot slots also feature prominently. See if you can scoop the progressive pot in Lotsaloot, Fruit Fiesta, King Cashalot or Tunzamunni. The value of the top prizes in each of these games is displayed prominently. King Cashalot is the pick of the bunch, with a jackpot that will typically exceed €500,000. The other jackpots run merely into the tens of thousands. Still, €25,000 is €25,000, a sum that’s not to be sniffed at whatever way you slice it.

Table Games

With only a limited range of games to be found in the site’s respective categories, fans of card games aren’t exactly spoilt for choice at Golden Palace. In fact, roulette and blackjack are all there is. Nice as it is to be able to choose between such blackjack titles as Blackjack Pro Monte Carlo and Blackjack Professional Series, there’s a glaring absence of games like poker and baccarat. Sharp Shooter and Odd One In are the only other games to be found within the table games section, where roulette and blackjack are the order of the day.

In fairness to Golden Palace, at least there’s the option to experience live table games, with real dealers overseeing the action. For sheer excitement, live blackjack and roulette take some beating. Completing the narrow selection of games to be played at Golden Palace is a selection of scratch cards and instant win games. Fruit Warps and Boss The Lotto aren’t the most complex of games, but what they lack in depth they more than make up for in jackpot prizes. There’s also space for a handful of other lottery-style games in the form of Keno and Super Bonus Bingo.

The Games Dent the Palace

Golden Palace is a capable and well-designed online casino whose only major fault is its limited selection of games. The banking and bonus options are perfectly adequate, and the site seems to be secure. Most of the things you’d hope to see at an online casino are here; a range of payment options; mobile compatibility; progressive jackpots; a live casino; various promotions.

When it comes to the games themselves, however, the holes in Golden Palace start to appear. More slots, more mobile games and more table games – more everything basically – would make this site a whole lot better.

It might be palatial in name, but when it comes to browsing its casino games, Golden Palace turns out to be surprisingly small and pokey. Better customer support wouldn’t go amiss either, as would a handful of more inventive promotions. Do we really need another casino promising Monday Madness? Golden Palace is a sprawling site, but one that’s curiously devoid of useful content such as games, games and more games.