CB24Sport Review

With the number of online slot and casino players on the rise, it’s not unnatural that many sports betting sites are making the move to cater to all markets. We’ve seen many traditional sports betting brands convert to a hybrid site — some have done it well; others, well, haven’t. Unfortunately, CB24Sport falls under the latter category, offering site visitors promises of a casino that just isn’t there.

A product of Blue Bird N.V. which is licensed in Curaçao and operates out of Malta, CB24Sport has been created specifically for the Italian market. Something to note about this is that the casino site has only been written in Italian, with no other translation available. Although it can work well to target a site directly to its own market, limiting the language to one is bound to deter all non-Italian speakers from visiting the site. And let’s face it, there are more non-Italian speakers in the world than those who can understand.

In keeping with the Italian theme, the site has done well to create an exciting, lively home of all things sport. Here on CB24Sport, as the name suggests, you can bet on almost any game happening around the world. There’s also a section for live games and virtual games, which is sure to appeal to sports bettors. However, as slot and casino players ourselves, it’s disappointing to discover that clicking on either of the ‘Casino’, ‘Casino Live’ or ‘Poker’ sections on the main navigation bar takes you straight to a static landing page. Whether the site is still building its casino section or something’s just gone very, very wrong, this is definitely a downfall of CB24Sport which needs to be addressed.

No Casino Games, No Bonuses

Unfortunately, it would not appear as though the online casino site CB24Sport currently offers any form of welcome bonus or ongoing promotion. The first indicator of this is that there is no ‘promo’ or ‘bonus’ section on their site. We get the feeling that its unique selling point is the excitement of the live and virtual sports it offers, rather than a bonus to reel punters in.

In saying that, we're still not 100 percent sure if the site is indeed completely finished. If an actual casino and slot section are still to make an appearance in place of the static landing page, it could be well worth keeping an eye on. CB24Sport is new to the world of casino and slot games, so it may well offer a generous welcome bonus later to entice new players to check it out. We’re just speculating at this point, but there’s never any harm in bookmarking the site to check back on later.

A Severe Lack of Software

As mentioned already, it is quite evident that CB24Sport has at least put some thought into developing a platform for casino and slot games. Upon entering the site, you’ll see three options of ‘Casino’, ‘Casino Live’ and ‘Poker’, which would imply that the site does indeed offer these kinds of games. However, clicking on any of these sections will reveal a static graphic that invites you to “log in and play”, but provides no further instructions. For a moment we also wondered if you needed to register as a new player before gaining access to these site features, but registration was also not available. Furthermore, within the URL of the casino section, there is a tag that reads “casino_framework”, which leads us to believe the site is not yet ready for casino or slot game action.

Since the casino and slot sections are currently unavailable, we have no way of telling, or even assuming, which software providers CB24Sport intends to use on the site. The only clue we did find was a banner on one of the sports pages that advertised a jackpot slot from providers Skywind Group. This also clicked through to the static page, but it could perhaps be an example of the types of slots to expect when CB24Sport is properly up and running.

An Equal Performance on Mobile

Although the site has far to go with developing the desktop version, it seems it has divided its attention equally between desktop, mobile and tablet. The site, although minimal, has relatively similar functions on a mobile device. Once everything is completed, it should offer mobile players an enjoyable and smooth experience. On mobile we had the same experience of seeing several of the pages land on a static graphic, but it does seem as though navigation in general has been made quite simple. Overall, players shouldn’t have any issues finding their way around the mobile version of CB24Sport.

Get Answers Quickly With Live Chat

Something CB24Sport does have going for it is its offering of both a live chat and email support system. Live chat isn’t a function that every online casino offers its users, but when it is available it makes such a difference to the player experience. Rather than call up and have to worry about who can potentially hear their conversation, players at CB24Sport can simply hit the ‘chat now’ button to start instant messaging a live support person. The live chat service on CB24Sport is offered between 9:30am and 11pm daily, which is a fairly considerate amount of time.

Alternatively, players with limited time or those who don’t need an answer urgently can simply email CB24Sport and wait for a reply. The downside to this method is that there doesn’t appear to be a support email address specifically for CB24Sport, and players will instead be directed to a generic email address for Blue Bird N.V. Wait times for email replies are also not guaranteed, so it’s really up to the player to decide how urgent their query is.

No Withdrawals in a Hurry

CB24Sport also doesn’t appear to offer a specific email address for payments, which players may find frustrating. While it is common for casino sites to operate out of the same company, it does not appear as though there is a specific team dedicated to operating CB24Sport.

To be able to withdraw winnings, all players first need to have their documents verified by the payments team. From that stage onwards, all withdrawal requests will need to be processed within a period of 24 to 48 hours. It can then take between four and five working days to actually see the money in your bank account. Payments can be made via a number of major methods including the prepaid paysafecard and the ever-popular Neteller method. This does offer some comfort to players who prefer to use more common methods, and it’s also nice to have plenty of options.

A While to Go, but One to Watch

We’re not going to lie. We were disappointed when we first realized we weren’t able to play casino or slot games on CB24Sport. The site itself is exciting, it’s easy to navigate around, and it offers plenty of Italian-style passion for quality. We’re really keeping our fingers crossed that this isn’t where the casino and slot story ends for CB24Sport. If their sports, live sports and fantasy sports offerings are anything to go by, the rest should be good too.

There are many areas of CB24Sport that could be improved, such as providing dedicated customer support and payments teams for the brand, and at least offering a translation in English. However, CB24Sport is certainly not a lost cause, and many of its faults could be easily and quickly fixed. This is one site we’re going to keep our eyes on, since we think that only good things can come to it.